We process all orders within 1-2 business days. During busy periods, dispatch may take slightly longer. If we expect a significant delay, we will contact you by email or phone.

Next Day Shipping takes 1 to 2 business days.
Standard Shipping takes 3 to 5 business days.
Orders over £75 receive free Standard Shipping.
Delivery times may vary depending on courier performance.

You have 14 days from receiving your order to request a return or exchange. Items must be unused and in original packaging. Customers cover return shipping unless ReturnGuard is selected.

To start a return, please click here and use your order email to begin. After approval, you will receive full instructions. Items sent without following the steps will not be accepted.

ReturnGuard gives you free returns on your order and removes standard return costs.

Yes, we ship worldwide from the United Kingdom. Delivery estimates vary by region and may be affected by customs and local courier processing.

We offer free shipping on all orders of £75 and over. For orders below this amount, Standard Shipping is £3.99 and Next Day Delivery is £5.99. International shipping fees vary depending on location.

Once your order has been dispatched, you will receive a confirmation email with your tracking number.

For international orders, any customs fees, duties or taxes are the responsibility of the customer.

For international orders, any customs fees, duties or taxes are the responsibility of the customer.

Customers must provide a safe and accessible delivery address. Access points should be in good condition to allow successful delivery.